("Campushala," "we," "us," or "our") operates the website [https://campushala.com/] and provides education counselling and admission-guidance services (collectively, the "Services"). This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our Website or use our Services.
By accessing or using our Website, you agree to the terms of this Privacy Policy. If you do not agree with this policy, please do not use our Website or Services.
Information We Collect
1.1 Information You Provide to Us
When you fill out an enquiry form, request a callback, download a brochure, or contact us, we may collect:
- Full name
- Email address
- Phone / WhatsApp number
- City / location
- Educational qualification and course/program of interest
- Any other information you voluntarily provide in forms or during counselling calls
1.2 Information Collected Automatically
When you visit our Website, certain information may be collected automatically through cookies and similar technologies, including:
- IP address
- Browser type and version
- Device type and operating system
- Pages visited, time spent on pages, and referring URLs
- Approximate geographic location (based on IP address)
1.3 Information from Third Parties
We may receive information about you from third-party advertising platforms (such as Google Ads and Meta/Facebook Ads) when you interact with our ads, in accordance with those platforms' own privacy policies.
How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and provide counselling regarding courses, universities, and admissions
- Connect you with our partner universities/institutions for admission guidance
- Send you relevant information about courses, programs, and offers via email, phone, or WhatsApp
- Improve our Website, Services, and user experience
- Measure and improve the effectiveness of our advertising campaigns
- Comply with legal obligations and enforce our terms
We do not sell your personal information to third parties.
Cookies and Tracking Technologies
Our Website uses cookies and similar tracking technologies to enhance user experience and analyze site traffic. This includes:
- Google Analytics: To understand how visitors use our Website
- Google Ads / Google Tag Manager: To measure ad performance and deliver relevant advertising, including remarketing
- Meta (Facebook) Pixel: To measure and optimize advertising on Facebook/Instagram
- Functional cookies: To remember your preferences and improve site functionality
You can control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of our Website.
Third-Party Advertising Disclosure
We use Google Ads and other third-party advertising services to promote our Services. These third parties may use cookies to serve ads based on your prior visits to our Website or other websites. You may opt out of personalized advertising by visiting Google's Ads Settings and the Network Advertising Initiative opt-out page.
How We Share Your Information
We may share your information with:
- Partner universities/institutions: To facilitate your admission enquiry and process, with your consent
- Service providers: Third parties who help us operate our Website, send communications, or process data (e.g., CRM providers, email/SMS/WhatsApp service providers), under confidentiality obligations
- Legal authorities: Where required by law, regulation, legal process, or governmental request
- Business transfers: In connection with a merger, acquisition, or sale of assets, where your information may be transferred as part of that transaction
We do not share your personal information with unrelated third parties for their own marketing purposes without your consent.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements.
Your Rights and Choices
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information
- Withdraw consent for marketing communications at any time (via the unsubscribe link in emails, or by replying "STOP" to SMS/WhatsApp messages, or by contacting us directly)
- Object to or restrict certain processing of your information
Children's Privacy
Our Website and Services are not directed at children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete it promptly.
Third-Party Links
Our Website may contain links to third-party websites, including partner university websites, social media platforms, and other resources. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post the revised policy on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us at: